Our Team

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Our Team

Keith Nichols, Principle

Keith Nichols is the Principle of Enterprise Solutions Group (ESG). He has been an IT Consultant and Architect for over 20 years and specializes in designing, implementing and troubleshooting networks and network infrastructure. His current focus is on Disaster Recovery, Business Continuity, Virtualization and High Availability Solutions.

Keith earned his Bachelor of Science degree from Texas A&M and has worked with such local organizations as the Seattle Children’s Hospital, Premera, Philips Medical, PolyClinic, Pediatric Associates, Pacific Medical Centers, the Washington State Department of Natural Resources, the University of Washington, and Path.

When he is not working, you’ll find Keith mountaineering, bicycling, or practicing Kung Fu and spending time with his family.

Andrew Dahlgaard, Senior Architect

Andrew Dahlgaard has worked as Senior Architect for ESG since 2012.

Andrew has 20+ years experience designing, deploying and troubleshooting a breadth of complex computer, network, and cloud systems. He has exemplary leadership and communication capabilities, with a background of holding enterprise-admin rights and supervising/mentoring multi-disciplinary technical teams.

Andrew has broad-based knowledge and has had success in a variety of enterprise-level network environments, utilizing a diversity of server technologies. He has had administrator, engineer and architecture experience with VMware for more than 10 years starting with ESX 2.5. Andrew has architected a resalable $3M VMware/Hitatchi Cloud appliance. In addition, he has extensive background designing, building and upgrading Windows/Linux-based OS and server-network-cloud infrastructures.

One of Andrew’s strengths is his excellent technical support and customer service skills, as he is able to articulate complex technical concepts to audiences ranging from knowledgeable to inexperienced.

Andrew is a fan of the outdoors and has four active sons.

Kevin Walker, Systems Engineer

Kevin has been a system engineer for over 10 years.

Kevin has worked with local enterprise Exchange, cloud hosted Exchange and Office 365, including email archiving solutions and audits. He is skilled in system upgrades and platform upgrades, as well as routers, switches, spam and firewalls. He is adept at patch management, SCCM, security and scripting both in the removal and install of applications as well as custom deployments. Helping clients recover from virus outbreaks and ransomware as well as backup and disaster recovery strategies is also one of his abilities.

In his spare time, Kevin enjoys fishing and playing golf.

Chrystal Chuc

Chrystal Chuc (Gonzalez) joined ESG in 2011, bringing years of customer service and team-management skills.

With ESG, Chrystal helps manage a wide array of administrative and management tasks. She is also a main point of contact for service requests, dispatch, vendor relations and inside sales. In addition, Chrystal is a part of the SCCM administration team at ESG and she is a Citrix Certified Sales Professional (CCSP).

In her free time, Chrystal enjoys spending time with her three children. They enjoy being outdoors, going for walks, exploring new parks, playing board games and visiting with friends and family.