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Enterprise Solutions Group draws on our extensive experience in the design and implementation of Microsoft® Active Directory and Exchange to provide a reliable and effective solution for your directory and communications needs. Our process begins with needs assessment and architecture, and ends with implementation and support.
To meet today's demanding business requirements, an underlying design must be flexible while integrating new and emerging technologies. ESG's first priority is to provide a technical solution that draws from standard business practices but is tailored to address your business needs specifically. Once the solution has been implemented, the ESG team will assist with any support required and to troubleshoot any issues that may arise.
Delivering uninterrupted, secure access to vital applications and information,
in a world where technology and equipment are always changing
presents a daunting challenge. Computing environments are increasingly diverse and complex and security is a constant worry. Against this background, realizing the promise of a virtual workplace requires an infrastructure that quickly adapts to change, supports mobile workforces, connects remote offices to information resources, and provides uninterrupted access to business-critical applications and data, even in the event of system downtime. ESG's staff of certified Citrix engineers has the knowledge and experience to apply this impressive technology in your business.
Configuration management ensures that the changes that take place within your system are both monitored and documented. Changes to your system may have far reaching and often unknown repercussions. By implementing a change control and management process, ESG can help ensure that all changes are evaluated before they are implemented. This can be accomplished by establishing a procedure for your internal staff to follow as well as remote monitoring to identify lapses in procedure.
ESG can audit your network and computer systems to determine any vulnerability to criminal invasion and natural disasters. Based on this discovery, we will report the findings with our recommendations to deal effectively with the areas of vulnerabilities. By implementing the appropriate safeguards, your critical data can then be protected from internal as well as external threats. Whether it is the installation and configuration of network hardware such as routers and firewalls, or software solutions such as anti-virus programs and spam filters, we can provide you with the solution to your data security needs.
A professional and effective system design is vital to the success of any project. However, defining the scope of the project is only the beginning. A project must be managed and documented to provide a clear and concise schedule of execution. Our project managers are trained to do just that. Project documentation is followed by a final presentation, which includes an executive summary of observations and recommendations. This document chronicles your project from the discovery phase to project completion.
ESG offers our clients optional 24/7 support. The agreement guarantees that we will dispatch a technician to address your needs within a predetermined timeframe following notification by your staff. In addition, we can provide proactive support by establishing remote monitoring of your information systems. Through periodic review, we locate bottlenecks, help manage network traffic, and enhance system reliability.
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